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soundsLike "a"?
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7
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1413
|
July 11, 2024
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Analytics/Details filter by conversationEnd
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3
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1189
|
July 5, 2024
|
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Lookup Genesys Cloud interaction data from outside of Genesys Cloud
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3
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1123
|
July 4, 2024
|
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Visibility of custom presence definitions in single Divisions
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1
|
1206
|
June 20, 2024
|
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Participant Data Limits
|
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4
|
2150
|
June 23, 2024
|
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Check How to check for recording data corruption
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5
|
1287
|
June 19, 2024
|
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Batchrequests stopped working
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3
|
1383
|
June 14, 2024
|
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Identifying Immediate Callback conversations
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2
|
1190
|
June 13, 2024
|
|
Call logs missing from Interaction
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2
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1167
|
June 9, 2024
|
|
Information related to DNIS performance report
|
|
2
|
1250
|
June 9, 2024
|
|
Talk Segments calculation
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3
|
1623
|
June 7, 2024
|
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First and last answered time for chat and emails
|
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1
|
1110
|
June 5, 2024
|
|
Mapping fields from the Analytics API
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2
|
1531
|
May 30, 2024
|
|
Automated callback blueprint... multiple conversations?
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1
|
1236
|
May 21, 2024
|
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Difference between oSentimentScore and oCustomerSentiment?
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7
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1676
|
May 16, 2024
|
|
Missing evaluations from Analytics/Quality API
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3
|
1266
|
May 16, 2024
|
|
Invalid UUID string when using the blueprint "Update the presence of a Genesys Cloud user based upon the answer of a Communicate call"
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1
|
1335
|
May 15, 2024
|
|
Enable search interactions by Topic
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2
|
1284
|
May 12, 2024
|
|
Setting Wrap up in Flow or via API Question/Snag
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2
|
1382
|
May 11, 2024
|
|
Aggregate API(/api/v2/analytics/conversations/aggregates/query) data change with time span
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|
12
|
1973
|
May 5, 2024
|
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Can we use metrics in UserAggregateQueryPredicate filter for user aggregate query?
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1
|
1134
|
April 28, 2024
|
|
How to get Quick replies text and payload with Transcript
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1
|
1199
|
April 27, 2024
|
|
Milestone data on dashboard
|
|
4
|
1369
|
April 25, 2024
|
|
Query related to Queue performance report
|
|
3
|
1393
|
April 19, 2024
|
|
Agentless email missing queue
|
|
1
|
1238
|
April 4, 2024
|
|
Inconsistent Analytics Report Export
|
|
1
|
1313
|
March 29, 2024
|
|
/api/v2/speechandtextanalytics/transcripts/search seems bugged
|
|
2
|
1374
|
March 27, 2024
|
|
ConversationDetails/Jobs API does not load all data to PowerBI
|
|
3
|
1386
|
March 26, 2024
|
|
Flow.end Event Topic
|
|
2
|
1292
|
March 22, 2024
|
|
Genesys Snowflake Cloud Data Sharing
|
|
3
|
2851
|
March 21, 2024
|